If, before departure, there is an insignificant change, we will do our best to inform you in advance although we are under no obligation to do so, nor are we obliged to pay compensation. Any additional or newly imposed Government Taxes or charges are not included in your arrangements with Villa Plus and are payable locally. Special note: changes and errors sometimes occur. In some Resorts, where accommodation is from our exclusive contract, we can obtain precise information for you if required, however this will not be possible if accommodation is on a nonexclusive basis. Such variations could include but are not limited to cost changes which are part of our contracts with suppliers of car hire, private transfers (and their agents), and any other transport providers. ( or the Package Travel, Package Holidays and Package Tours Regulations 1992, if your booking with us was made prior to 1st July 2018 ) Subject to these booking conditions, if we or our suppliers perform or arrange your contracted holiday arrangements negligently, taking into consideration all relevant factors (for example following the complaints procedure as described in these conditions and the extent to which ours or our employees' or suppliers' negligence affected the overall enjoyment of your holiday), we will pay you reasonable compensation. We reserve the right in our absolute discretion to terminate your holiday or any holiday services if your behaviour is likely, in our opinion or that of our employees, Villa Representatives or Suppliers, to cause distress, damage, annoyance or danger to our employees or to any third party, or their property. It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your travel arrangements. For European holidays you should obtain a completed and issued form EHIC prior to departure. There may however be occasions when an advertised facility is either modified or not available. Holders of current UK and EU member states passports do not currently require visas to enter EU member states, nor are vaccinations required at the time of this publication. If you have already booked your villa your can add transfers to your holiday by emailing email@example.com. So when it comes to booking the perfect hotel, vacation rental, resort, apartment, guest house, or tree house, we’ve got you covered. Dress Code & Conduct in VP Resorts complexes. For for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. In the event that you should lose any items of value whilst on holiday through theft or otherwise, you must report the facts immediately to the local police and obtain a written report. If you or a member of your party needs to cancel your confirmed arrangements, the party leader must immediately advise us in writing by email , recorded delivery or registered post, Your notice of cancellation will take effect when it is received at our offices. Travel Insurance Facilities Plc is authorised and regulated by the Financial Conduct Authority, their Firm Reference Number is 306537. As a European legal requirement, passport details of all members of your party must be submitted to the Local Authorities in your holiday destination before you travel. Most changes are insignificant but occasionally, we may have to make a "significant change". Save 20% or more on your next booking to get 2021 off to a good start. Until that date, for all non-EU passport holders you must check passport and visa requirements with the Embassy or Consulate of the country(ies) to or through which you are intending to travel. From time to time, building work and its associated noise is unavoidable. Should you not take out our insurance through, it will automatically be assumed that you have taken out your own travel insurance policy from the moment that you have booked your holiday. For European holidays you should obtain a completed and issued form EHIC prior to departure. The fact that a special request has been noted on your confirmation invoice or any other documentation, or that it has been passed on to the supplier is not confirmation that the request will be met. This includes not being able to travel due to a mislaid, damaged or lost passport. Furthermore, Villa Plus reserves the right to terminate your booking, without liability, should we find out about any commercial use made of our holidays/villas without our permission. Any services, facilities, excursions or similar you choose to book and pay for whilst you are on holiday using the EuroStretcher programme are not part of the holiday provided by us. Resort complexes will vary as to what accessibility / mobility / medical facilities are offered and these cannot be pre-booked or guaranteed through Villa Plus. It can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,500 on the amount the arbitrator can award per person in respect of this element. If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such prompt assistance as is appropriate in the circumstances. 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