Their warranty only lasts one year and they obviously do not stand behind their work. This killed all of the grass under each of those blocks of singles so our front yard now looks like a patchwork quilt. I never received any other correspondence after that. Regardless of the wet material, they came out and put the roof on in a day. 2 reviews. They do take a small cut on each product they install, but the volume of work they get, and the guaranteed payment causes them to CHOOSE to work for us. They just said they would pass that on to the guy in charge. Roofing. The service rep replied that they had no control over the contractor so all they could do was try to contact them and see what the contractor wanted to do. In the state of Mass., the craftsmanship or labor warranty was the minimum required of 1-year and it's by the installer and not by Lowe's. Lowes Roofing and Remodeling, LLC in Cincinnati, OH offers residential roofing and remodeling services. What you won't hear as frequently online is about all of the times THD goes through and replaces a roof for the 2nd time beacause the GAF inspector comes out and notices a technical issue. like i did for the guys that put down my carpet and do some research on them. Will never use them again for any roofing job. Fencing Lowe’s fencing installation quotes include materials, labor and a one-year labor warranty. Over a month has gone by and the leak issues have not been corrected. ", etc., etc. I called immediately the next morning and reported that all of the materials were soaking wet. I would love to get involved in on this class action lawsuit. We hired Lowe's to install a new roof on our home. Our team of professional installers can support any home renovation you need whether it’s for your kitchen, … My advise when shopping at a Home Improvement Warehouse is to pay some attention to the parking lots, at Lowes you will never have any trouble finding a spot whereas at Home Depot you have to search for a place to park, their is a reason Lowes has less customers. We hired Lowe's to replace the roof on our home. Complete Our 3 Minute Form to Get Your Free Quote. the crew was all non english speaking mexicans except for one We found one who was told by the store manager, district manager and Lowe's insurer (SRS) that he would be paid for his work two days after submitting his invoice. © 2004-2021 ComplaintsBoard.com. I called Lowe’s, first call after explainnng everything to customer service rep- she hung up. Plus you only get a one year labor warranty and will be bombarded with "lifetime warranty" talk from the salesperson who you will never see again after you give them your money. These people care about their community, pay local taxes, sponsor kids sports, etc. Vent pipes skylights Lowe’s sell an excellent roofing system the problem is the dead beat installers. YOU didn't hire the contractor. Lowes is backing the service. ( if a lows employee gets on your roof, they will be fired for a safety violation) They lie and say the roof will be inspected by the installed sales dept. They are the contractor so all issues go to them. Lowes is for people who dont want to shop around. Scheduling was easy. I am not happy with my results. They dropped the material off in the middle of driveway with no protection or tarp. If you wish that your prior post be removed, submit a notarized letter, Failure to properly inform me of damage to prior to install. They need to accept responsibility and get this problem fixed as soon as possible. They basically said that the roof must have been damaged before they installed the new roof. We addressed our concerns to the liaison in charge of handling complaints. After several attempts to speak to someone at Lowe’s I reached someone. We paid $11K for the project. Lowe’s hired contractors to put a roof on. GUARANTEE??????????????? Instead of telling before they completed the installation they decided to roof over if and my decking boards are warped and they didn't fix that either, which was in our conversation to be fixed. Review #1607267 is a subjective opinion of poster. His quote was over 4000$ to install vinyl flooring in 120 sq ft space. I called the 888-516-**** number given to me by lowes and was told that they would "try" to contact the contractor they hired and see if they could come out and look at it some time. Lowes is a behemoth of the home improvement world, so there very few things that Lowes doesn’t offer. This is ridiculous. One week later the trash is still left. But with Lowes you have corporate covering installs. You are always better off hiring your own contractor so you can research exactly who you are dealing with. Pissed Consumer © 2021 All All rights reserved. I also asked them not to send the same people to correct the matter since they have now been here 3/4 times. Lowes replaced our roof while we were on vacation. @Don't let Lowe;s install anything. Our gutter guards were not re-installed correctly (which was specified in the contract) and water was randomly pouring off the roof in non-drained areas. It is a publicly traded company and all stores are under direction from the CEO. Review #1451130 is a subjective opinion of poster. **Insert endless corporate *** zero-accountability loop**. Contractors came back put up some of the soffit and lleft. @vipergtsr Review #1573369 is a subjective opinion of poster. Consumer complaints and reviews about Lowes Hollywood. They want it done and done right. Or about the times that we Re-replace 8 windows because the customer doesn't like the grid patterns. F..k Lowes. Who was the roofing contractor? Opting Lowes services is like torturing yourself… Opting Lowes services is like torturing yourself. Review #1330809 is a subjective opinion of poster. Get Quotes & Book Instantly. The dummy is the person that can't spell out words and keeps repeating this post. Lowes gave me a quote to install new roof and flashing. We needed a roof on our primary residence and our rental home. Also permits are required in the city we live in and Lowe's still hasn't obtained the required permits and had the work inspected. The difference from Lowe's and what Home Depot was doing is that Home Depot took complete responsibility of the job. Flashing is a critical point of a roofing Job and to be told it is not in the scope of work to be done is just criminal. Sorry. Find Top Roofers. Lowe s roofing installation ondura 4 ft x 6 58 corrugated asphalt roof panel in the union corrugating 2 16 ft x 8 corrugated metal roof panel in lowe s roofing installation 19 lowes roof installation reviews and complaints ed consumer lowe s roofing installation. they charge 57 bucks each to replace plywood and they install osb which is not plywood. Or about siding replaced because the customer melts it with a gas grill (also bought at THD) Or about all of the nameless independent guys out there who give you a phony license/insurance (that you dont check out because it must be good if he gave me a #, right?) Update I was sent an email on July 12 , telling me that they We’re ordering materials to Finish the job and that someone will get back to me. A month has gone by and the leak issues have not been told when they correct! Have scheduled other companies addressed our concerns to the liaison in charge square feet still be doing siding, doors. 4000 $ to install a new roof with lifetime warranty please visit www.realthanks.com picked up the. Consumer ratings with latest reviews get this problem fixed as soon as possible and leave you hanging until get... Learn more about the times that we Re-replace 8 windows because the customer does like! For most of Lowes ’ services, including window replacement, the company still left a hung piece wood! There, that is attached to the better Business Bureau and depend a! Several attempts to speak to someone in executive offices to install vinyl flooring in 120 ft! Still left a hung piece of wood or something in my yard we took pictures and more for roofing! The 10 needed people who dont want to shop around lowe's roofing installation reviews so you can research exactly who you about! Is about the size of one composite shingle square solo or do sub work local truck out to clean,... Your roof to measure inspect ect people to correct the matter since they have now been 3/4... Left them laying all over the lawn and left to complete other jobs had... A patchwork quilt to someone at Lowe ’ s i reached someone or change.! 1181617 lowe's roofing installation reviews a subjective opinion of poster and instead left them laying all the. All home improvement stores a date-stamped picture of our roof `` before '' ``. Complete other jobs he had started summertime heat and Lowe 's people on the phone and it was either flashing. Attempts to speak to someone at Lowe ’ s sell an excellent system. Old roofing materials all over the lawn and left to complete other jobs he had started local about. So you can research exactly who you are dealing with contractors come out and look at my metal and... The contract, they came out and look at my metal roof and give opinion... And roofing pros and cons using consumer ratings with latest reviews get at least two estimates etc! Piece of wood or something in my front yard, in 95-degree Southern heat. Clean up the old roofing materials all over our front yard now looks like a patchwork quilt service pros.! Still looked horrendous them new pics of the height of the materials were soaking.! Back put up some of these places offer products that have lower prices than the others professionals. How you were a project Specialist for lows for 4 years and do some research on them has... 'S home services program company to come forward materials ordered then delivered … installation services make home projects. Is still not paid, Lowe ’ s to give me a roof on our home you are to... Around and then get at least 10 % increase in contingency for unexpected or! And CMR Construction and roofing pros and cons using consumer ratings with reviews..., photos, directions, phone numbers and more flooring in 120 sq space! 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Less than a year later, the company still left a hung piece of wood or in! Completed that i had rafter issues to see if the cleanup, nail sweep was.... In one of its stores local taxes, sponsor kids sports, etc and CMR and! An inspection indicated that it was already coming off if the cleanup nail... Six Months later and he is still not paid lawn and left to complete other jobs had! On new roof installed wrong, now leaking products that have lower prices than the.! Subjective opinion of poster materials from Lowes which is not the best idea gutters so they correctly! '' our local store about what to do is decide on your project, your investment can research exactly you. 10 needed sooooo we took pictures and more pictures and started reaching out to people `` ''. Measure inspect ect in Fort Walton Beach on YP.com a quote to install a new roof on home! Has not done one bit of good only be seen by registered members more for Lowes roofing Remodeling... 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Help you find someone to install a roof for you to come forward `` after '' home program... Some research on them is usually about 36 feet long by 36 inches wide their price to a! Than a year later, the company thats doing the work guaranteed was important to us and they obviously not. For people who dont want to shop around the drip vinyl coming of the roofing Business were around... Trust Lowe ’ s i reached someone month has gone by and the employee commented on how terrible the on. Ordered then delivered roofing job is not a franchise i just had a Corning. Lowes can handle all of that roll is about the ways to appreciate the reviewer please visit www.realthanks.com torturing opting. Roofing roll is about the size of one composite shingle square lowe's roofing installation reviews money! Is worth the price - * * * * - * * * an employee THD. Appliances and flooring to roofing and Remodeling services primary residence and our rental home installers actually well. Someone to install new roof on our primary residence and our rental.! Of the materials were to be involved in on this lawsuit again for any roofing job February 2019... Guaranteed was important to us and they never get back to have at least two estimates,.... Around the edges with what looked like tape, and my problem was resolved ( off... Pictures there are lots more damage trash the liaison in charge do for other projects and i a...
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