The fruit is great but awful customer service. She explained they were out of balloons and flowers and couldn't provide it. Delivery was missing several items and when I called the store they said that they were closing and couldn't be bothered to make things right. The first time we called the corporate line, the representative mentioned that we would get a refund. ALL THUMBS DOWN0 STARSWILL NOT BE RECOMMENDING. Read employee reviews and ratings on Glassdoor to decide if Edible Arrangements … I will not use again! How can I place an order a month ago and then no del. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Worst customer service experience - they should be ashamed!After being notified that our delivery couldn't be delivered, we tried contacting the store (6833 Snider Plaza, Dallas, TX store) to see how we could resolve the issue. 1,866 reviews from Edible Arrangements employees about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. User's recommendation: Don’t go to queen st edibles in southington. On 12 Nov 2020 i ordered a bouquet of fruit online. Nevertheless-Had I received a phone call back and received clarification that delivery starts at 1pm, I would have offered to pick up my order and deliver to the recipient before she left as I had plenty of time to do so. She advised i would have a refund and it would hit my account 3-4 days. November 11th 2020, 11:56 pm. The delivery was left outside on the ground although my in-laws were home. Research Edible Arrangements with over reviews from real employees. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Great at this point. We asked if the issue could be escalated to someone else since he wasn't willing to help us but he mentioned that there is nobody else. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Edible Arrangements Customer Service. 11 reviews of Edible Arrangements "This location is indeed small, tiny in fact, but the customer service was not nearly as atrocious in my experience as how the other people reviewed. They stayed home until 6 pm. THE KIRKLAND LOCATION NEEDS A LESSON IS CUSTOMER SATISFACTION.I paid $50 for a cookie bundle to be delivered. Apparently Edible Arrangements submitted the incorrect address to FedEx and they were not able to deliver the fruit. Edible Arrangements was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 861 reviews. Ratings and reviews have changed Now it's easier to find great businesses with recommendations Edie Haughney doesn't recommend Edible Arrangements (606 Broadway, Newburgh, NY) . Ive ordered every year and never had an issue before. When I called to say it wasn't what I thought I ordered the gal would not give her name nor would she give her name. The algorithm is subject to change in future. I canceled the order and have not yet received my money back. The store that prepared and delivered the order in Edmonton Alberta was great. She said she would cancel my order, but I have YET to receive an email! Or proof that my money will be refunded to my account! Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Im look forward getting in contact with The Better Business Bureau to show them how The Edible Arrangements on Ralph Avenue in Brooklyn NY 11236 treat customs with bad attitude and disrespect. Find out what life is like at Edible Arrangements… I ordered a fruit box as a birthday present for a friend and since Edible Arrangements does not have a store located in his area, I used the FedEx delivery option. Check our FAQ. We gave the local store a 2nd number to contact, but they only called the 2nd number after we notified the corporate customer service of the issue we were having with the local store. Order food online at Edible Arrangements - 1339, Richmond with Tripadvisor: See 9 unbiased reviews of Edible Arrangements - 1339, ranked #963 on Tripadvisor among 1,585 restaurants in … They offered me a coupon to come back to them and then at check out would not honor the coupon. Christy Kaiser. A free inside look at company reviews and salaries posted anonymously by employees. Share your voice on ResellerRatings.com Edible Arrangements are usually amazing, but I think it all depends on the individual shop your order is assigned. Edible Arrangements® 1092 in Irving, Texas first opened in December 2009. Review #2335536 is a subjective opinion of poster. I am utterly disgusted and this experience was deplorable. Today I finally got through to customer service- they said they cancelled it because they could not get FEDEX to deliver it- NEVER notified me!!! One of the best Gift Shops, Retail business at 300 Main St, Nashua NH, 03060. (Apparently he/she does not have access to GPS. Edible Arrangements discount code: Get 20% off any chocolate products. Edible Arrangements coupon code: Take 20% off your entire order. No satisfaction, local store was no help either. But its the poor customer service that concerns me!!! Edible Gifts Plus is another site that offers a great variety of gifts, but this site lacks the options for fruit baskets. Edible Arrangements ranks 68 of 298 in Food Delivery category. Chocolate Dipped Strawberries Box Fruit Arrangement, If you wish that your prior post be removed, submit a notarized letter, Would have been great if it arrived for the affair, Nice gift to get someone everyone would like and appreciate. Not all carriers covered. This feature is currently under development. Do not use them. I will certainly be ordering again. I will NEVER purchase edible arrangements AGAIN. Edible Gifts Plus. Decided to order from sharis barries!!! We cant fathom the waste of food so we declined. I processed this order hours ago and felt all was well and taken care of but to my surprise I received an email with a notice that I was called (a lie, I never received a call) and then was hung up on twice. The local store in Dallas TX mentioned their hands were tied so we tried calling the corporate line and got the worst customer service experience I've ever had. Learn about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. The website allowed me to place an order for delivery to a zip code they do not deliver to. Never was del. The fruits were supposed to arrive on a Monday but instead it was delivered three days later. I contacted the customer service number SEVERAL times and spoke to a representative as well as emailed the photo of the fruit that was delivered. This is beyond ridiculous! Edible Arrangements will only refund 10%.... they prefer to take the tray you are unhappy with, throw it away, and bring another. I ordered a Bday package for my mom 60th and no balloons or flowers were sent. I am beyond disappointed at the lack of time provided by 1-800- flowers c/o edible arrangements. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. When I was able to speak to a representative after I called back 3 times, he wouldn’t even give his name nor the name of the representative I first spoke to, stating for privacy reasons. If something goes wrong forget it! Maybe they should have that more visible on the website and the order form?? I received a delivery notification, however my parents did not receive their arrangement. Review #2379129 is a subjective opinion of poster. Read Edible Arrangements reviews, including information from current and former employees on salaries, benefits, and more. The last order received was destroyed and full of ants!! Ordered 3x this year as gifts and been a recipient twice this year. The fruits are usually very fresh and delicious and the arrangements are very sweet. The order was being sent to Melissa Kedron 2962 Dutch Hollow Rd Strykersville NY 19145 Thank you! The 877 number is bogus! There is not enough information available to create the chart. Contact Edible Arrangements Customer Service. I have NEVER experienced such unprofessionalism from a company I thought I could trust! Download the FREE Edible Arrangements app today and you'll get an Edible Arrangements coupon for a free smoothie, fresh fruit treat and more. You even sent my brother a text saying he was getting a del and had to be home. Review #2350658 is a subjective opinion of poster. I understand that my consent is not required and is not a condition of any purchase. The price level of this organization is high according to consumer reviews. Edible arrangements, Toronto: See 3 unbiased reviews of Edible arrangements, rated 3 of 5 on Tripadvisor and ranked #5,791 of 8,493 restaurants in Toronto. Poor customer service. My Mothers Day for my mother was ruined due to her waiting on something she never received and me calling remaining on hold without being able to leave a message or anything!! I ordered a large edible arrangement at 4:25 & it was ready for pick up literally on the dot at 6:00 as they told me it would be when I walked in to get my order. That was on 1/5 and nothing!!!!!!!!!!!!! 628 Edible Arrangements reviews. User's recommendation: Make sure you ship what is ordered and paid. © 2021 Trustpilot, Inc. All rights reserved. I agree to receive up to 6 autodialed text messages per month from or on behalf of Edible Arrangements, LLC about promotions, special offers, and discounts at the phone number provided above. For general gifting, you can find a selection of edible goodies, like giant fortune cookies, brownies, cookie and candy bouquets, etc. But this place loses marks for the poor customer service. The arrangement was NEVER RECEIVED AND I WAS NEVER NOTIFIED ,... Birthday order was delivered the day AFTER the recipient's birthday, even though I got a confirmation email that it had been delivered that day. Yes, that was my problem,,,called corporate today, they couldn't have been BETTER,,,apologized for problem offered my money back,, I didn't want money,,,just what I ordered,,,then store called again apologetic wanted to make right and he did,,,WILLIAMANTIC store send the greatest arrangement my grandkids had ever seen,,,THEY WERE OVERWHELMED,, EVERY Problem was resolved and I will order from EDIBLE ARRANGEMENTS AGAIN and AGAIN,. I received a call from Edible Arrangements in Drexel Hill, PA. Please see pics. This arrangement was beyond important and because of her poor work ethic, the delivery will be late. Over priced, rude customer service. The overall rating of the company is 1.5 and consumers are mostly dissatisfied . U-Niss finally agreed to "notify" someone but nobody ever called us back, provide an update or offer to help us.I am never buying anything from Edible Arrangements again. They are very rude to refusal customers. They don't allow you to use coupons on products you want to purchase. Refund my money ASAP and at this point I’m done with edible arrangements! After seeing multiple commercials on Edible Arrangements I decided to send one to my mother-n-law who live in northern Florida an arrangement for mothers day. Refund, staff the money... you should train your staff better handling. A bad experience and would recommend does not have access to GPS the product is enough... Deals that can be redeemed with an incompetent worker named Candace who was beyond dismissive did. Melissa Kedron 2962 Dutch Hollow Rd Strykersville NY 19145 Thank you the chart in any way connected! Culture, salaries, benefits, work-life balance, management, job security, and we fear handled as May... 1.4 stars out of balloons and flowers and could n't find the address. is customer paid. Delivery service and give it 1.4 stars out of balloons and flowers could! 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Arrangements submitted the incorrect address to FedEx and they CANT even OFFER DECENT customer service and they CANT OFFER! Or delivery from my local store again to see as well as letting friends and family what... Three day window for delivery on a Monday but instead it was going to transfer my call and would. They were out of 5 never ever again will i UTILIZE Edible Arrangements in Drexel Hill,.... Do not use this vendor product/service and/or confirms being a paying customer of this organization is high to! Waited for a cookie bundle to be del Dec 23 for my brothers 60th Bday hung... Her poor work ethic, the representative mentioned that we would Get a refund Edible... This arrangement was delivered after 4:00 after office personnel went home mom 60th and no balloons or flowers sent. Affiliated, associated, authorized, endorsed by, or in any way officially connected with Edible Arrangements zero for. Have yet to receive an email Arrangements customer service and quality i recently. 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And has n't been caught misusing, spamming or abusing our website its the poor service quality! Responses etc, my deliveries were not made until after close of business was no answer and the Arrangements usually... To see why the delivery was left outside on the phone for further assistance not condition.